Purchase Policy

Registration Cancellation Policy

All NAWBO HQ events are subject to a cancellation policy and deadline for when a registration can be refunded vs. transferred to another person. For WBC 2025, refunds (with $100 cancellation fee applied) are available until 5/4/25. The exception is the Teal Ticket, which is non-refundable. From 5/5/25-6/5/25, you may transfer your ticket to someone else. Email all requests to events@nawbo.org.


Cancellation Policy For Exhibitors and Advertisers

We understand that plans can change, and we aim to accommodate our exhibitors and advertisers as much as possible. Please review our cancellation policy carefully:

a. Cancellation Requests

All cancellation requests must be submitted in writing via email to events@nawbo.org. Cancellations are considered effective on the date the written notification is received.

b. Refund Schedule

90 Days or More Before Event Start Date: Refund of 75% of the total booth/advertisement fee.
60–89 Days Before Event Start Date: Refund of 50% of the total booth/advertisement fee.
30–59 Days Before Event Start Date: Refund of 25% of the total booth/advertisement fee.
Less than 30 Days Before Event Start Date: No refunds will be issued.

c. Booth/Advertisements Transfers or Substitutions

Exhibitors/advertisers unable to attend may transfer their booth space to another company, subject to approval by NAWBO event management. A transfer request must be submitted in writing to events@nawbo.org.

d. No-Show Policy

Exhibitors/advertisers who fail to occupy their booth space or submit their advertisement without prior written notice will forfeit all payments made.

We appreciate your understanding and cooperation in adhering to these policies. If you have any questions, please contact events@nawbo.org.

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